Shipping policy
Shipping Policy
Operator: Marc Garelick · Newport Beach, California, United States Store: 4vgyy1-1n.myshopify.com
Everything about how orders travel from us to you.
Card 01 — Cost
Summary: Free on every order. Always.
Detail:
- No minimum spend.
- No handling fee.
- No shipping added at checkout.
- The total displayed at checkout is exactly what you pay.
Card 02 — Service Area
Summary: All U.S. destinations.
Detail:
- All 50 U.S. states.
- APO / FPO / DPO military addresses.
- U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands) — extended transit.
- International shipping is not offered.
Card 03 — Processing Time
Summary: 1 to 3 business days.
Detail:
- Orders picked, packed, and dispatched within 1–3 business days of payment confirmation.
- Business days: Monday – Friday, excluding U.S. federal holidays.
- Peak periods (launches, sales, December): +1 to +2 business days.
- Delayed orders receive an email.
Card 04 — Delivery Windows
Summary: 3 to 7 business days for most U.S. addresses.
Detail:
| Region | Estimated delivery |
|---|---|
| Continental U.S. | 3 to 7 business days |
| Alaska, Hawaii, Puerto Rico | 5 to 10 business days |
| APO / FPO / DPO | 7 to 14 business days |
- Windows begin the business day after dispatch.
- Estimates provided in good faith.
- Weather, holidays, and carrier delays are outside our control.
Card 05 — Carriers
Summary: USPS, UPS, or FedEx.
Detail:
- Carrier chosen per order for the fastest reliable route.
- Selection based on destination and package size.
- Customer cannot select a carrier at checkout.
Card 06 — Tracking
Summary: Tracking link emailed at dispatch.
Detail:
- First carrier scan may take up to 24 hours to register.
- Missing tracking email after 3 business days? Check spam, then contact us.
Card 07 — Address Accuracy
Summary: You provide the address. Corrections only before dispatch.
Detail:
- The address entered at checkout is the address we use.
- Corrections possible only if the package hasn't yet shipped.
- Once the carrier has the package, the address is locked.
- We cannot accept responsibility for orders shipped to a wrong address you provided.
- Contact fast: crystalrufus123@outlook.com · +1 651-502-3982
Card 08 — Missing Packages
Summary: Local checks first, then contact us after 7 days.
Detail:
- Inspect the delivery location and surrounding areas.
- Ask neighbors or building staff.
- Contact the carrier directly with the tracking number.
- If still missing 7 days after the delivery date, contact us for investigation.
Card 09 — Damaged Packages
Summary: Photos within 48 hours; replacement or refund.
Detail:
- Photograph the item and packaging within 48 hours of delivery.
- Email photos to crystalrufus123@outlook.com.
- Replacement or refund arranged based on your preference.
Card 10 — Returned Packages
Summary: If the carrier returns it, we reach out.
Detail:
- Return triggers include address issues, refused delivery, or non-collection.
- We contact you to discuss next steps.
- Reshipping costs may apply.
Card 11 — Support
Detail:
- Marc Garelick
- 1709 Highland Dr, Newport Beach, California 92660
- Email: crystalrufus123@outlook.com
- Phone: +1 651-502-3982
- Hours: Monday – Friday, 9 AM – 5 PM Pacific Time
- Response: within one business day
Last updated: June 23, 2026